Table of content
- Preface & Definitions
- Scope of the Privacy Policy
- Use of Personal Information and General Information
- What types of personal data are processed?
- Purposes and Legal Basis for Using Customer Data
- Fulfillment of Contracts
- Fulfillment of Contractual Relationships
- Provision of Products and Services
- Complaint Form
- Improvement of Services and Provision of Appropriate Products Based on Benefits and Balance
- To Strengthen and Optimize Customer Relationships
- Data Processing and Analysis for Marketing Purposes
- Security Measures
- Evidence in the Event of Potential Litigation
- Your Consent
- Inquiry Form
- Fulfillment of Contracts
- Data Usage and Purpose
- Data Usage within KA
- Necessity of External Data Usage
- Cooperation with Other Companies to Fulfill Contractual Obligations
- Our Service Providers
- Careful Management of Personal Data
- No Sale of Personal Data
- Data Protection within KA
- Is there an obligation to provide personal data to KA?
- Data Retention Period
- Your Rights
- Right of Access and Rectification
- Right to Erasure
- Right to Restrict Processing (Right to Block)
- Right to Object
- Right to Object on a Case-by-Case Basis
- Right to Object to Advertising
- Right to Data Portability
- Right to Lodge a Complaint with a Supervisory Authority (GDPR Article 77)
- Final Provisions
- Consent to the Privacy Policy
- Additional Questions
- Version (Date of Issue and Revision)
0. Preface
Thank you for visiting the website of Kinki Amibari Mfg. Co., Ltd. (hereinafter referred to as KA, we, or our).
As a company involved in the development, production, and manufacturing of bamboo knitting needles, knitting needle sets, accessory products, craft supplies, sewing tools, and wool, it is especially important for us to handle customer data securely.
Therefore, we would like to provide detailed information about the use of data when you visit our website.
Definitions
KA’s data protection declaration is based on European directives, the General Data Protection Regulation (GDPR), and Japan’s Act on the Protection of Personal Information (APPI).
We aim to make our data protection declaration readable and understandable for the general public, our customers, and business partners.
We regard your personal information as our most important asset and are committed to protecting your privacy in accordance with the GDPR (General Data Protection Regulation).
0.1. Who we are?
We are Kinki Amibari Mfg. Co., Ltd. For inquiries regarding personal data, please contact our Data Protection Officer.
As the data controller in the sense of applicable data protection laws, we are:
Kinki Amibari Mfg. Co., Ltd.
4368 Takayama-cho, Ikoma, Nara, 630-0101, Japan
Email: office@seeknit.com
Tel: +81-743-78-1108
URL: https://www.amibari.jp/english/
To ensure the protection of your personal data, we take all measures required by applicable data protection laws.
We require our employees to maintain confidentiality and ensure compliance with the privacy policy.
For inquiries regarding data processing and the protection of your rights, please contact us at the above address.
1. Scope of the Privacy Policy
The subject of data protection is personal data. According to Article 4(1) of the GDPR, this refers to any information relating to an identified or identifiable natural person.
This includes, where applicable, information such as name, postal address, email address, phone number, and usage data (such as IP addresses when not shortened).
The processing of personal data, as defined by this legal definition, is understood as activities including the acquisition, collection, organization, comparison, storage, updating or modification, reading, querying, use, disclosure through transfer, distribution, or other forms of provision, confirmation or linking, restriction, blocking, erasure, or destruction of personal data.
Personal data is all information related to an identified or identifiable natural person.
This privacy policy targets the personal data of customers, potential customers, and visitors.
This privacy policy applies to all websites and online services for which Kinki Amibari Mfg. Co., Ltd. is responsible.
Some pages may contain links to external companies to which this privacy policy does not apply.
2. Use of Personal Information and General Information
When you access Kinki Amibari Mfg. Co., Ltd., certain information is sent from your browser to our web server for technical reasons, allowing us to provide the requested information.
Personal data shared with us through the website (such as email addresses and applicant details) will only be processed for the purpose of communication with you and to enable you to use the information (such as providing our services).
When you use our services or other services, we will collect and store your personal data only when necessary for the provision of services or fulfillment of contracts.
For this reason, there may be instances where we need to pass your personal data to companies we use for the provision of services or fulfillment of contracts.
This includes, for example, shipping companies, financial institutions, and other service providers.
After the full execution of the contract, your data will be blocked and deleted in accordance with tax law and commercial law guidelines unless you explicitly consent to further use of your data. If you are registered for our newsletter using your email address, we will use your email address for advertising purposes until you unsubscribe from the newsletter.
You can unsubscribe from the newsletter at any time by sending a message or using the appropriate link within the newsletter.
Furthermore, we will not share your personal information with other companies unless required by law or with your prior consent.
3. What Personal Data is Processed?
We collect your personal data when you access us as a potential customer or client. This may occur when you show interest in our products, register for our online services, contact us through our contact methods, or use our products or services in the context of an existing business relationship.
We process the following types of personal data:
- Personal Identification Information
- Examples: First name, last name, address data, email address, phone number, fax number, gender, title.
- Order Data
- Examples: Customer number, order number, billing data.
- Corporate-Related Data
- Examples: Company name, department, business activities.
- Data Regarding Your Online Behavior
- Examples: IP address, username, data related to visits to our website, customer portal, or app, actions taken on our website and customer portal, access locations.
- Information About Your Interests and Requests
- Examples: Information you convey to us through the contact form or other contact methods.
- Additional Data Regarding Customer Complaints
- You have the right to contact us regarding customer complaints through KA’s website, email, or phone. For this purpose, we require your email address, name, address data, customer group, phone number, product number, invoice amount, a detailed description of the defect, and photos of the malfunction. Other information is optional. The above-required data is necessary for us to process your complaint as efficiently as possible and to contact you regarding your inquiry. In the case of requests for replacements, these details are also necessary to send the replacement to you. See also Product Replacement Policy.
- Technical Data
- For technical reasons, data is always transmitted from your computer when you access our website. This includes, for example, the date and time of access to the KA website, the type and settings of the browser, the operating system, the amount of data transferred, the last site accessed, and access status.
3.1. What is Sensitive Data?
Sensitive data, in the meaning of the GDPR, refers to special categories of personal data, such as information related to health, race or ethnicity, political opinions, religious or philosophical beliefs, membership in a trade union, genetic data, biometric data, and so on.
This type of data is not collected through this communication channel.
3.2. Use of Cookies
We use cookies to design our website to be optimal for you and to continuously improve it. Non-essential cookies are used only with your consent.
Additionally, we share information about your use of our website with our partners only if we have obtained your consent.
Partners may combine this information with other information you have provided to them or information collected from the use of their services.
You can withdraw your consent and change your settings at any time.
3.3. Cookie Policy
The KA website uses cookies. We use cookies to design our website to be optimal for you and to continuously improve it.
We also share information about your use of our website with our partners only if we have obtained your consent.
Partners may combine this information with other information you have provided to them or information collected from the use of their services.
3.3.1. What are Cookies?
Cookies are small data files stored on your browser when you visit a website.
They allow the website to remember your past access history and settings, enhancing the convenience of the site.
3.3.2. Types of Cookies We Use
Our website uses the following types of cookies:
- Essential Cookies : Necessary for providing the basic functionality of the site. Without these, parts of the site will not function correctly.
- Functional Cookies : Remember your preferences (such as language settings and display options) to provide a personalized experience.
- Performance Cookies: Used to analyze our site’s usage and improve services. This helps us understand how the website is used and optimize it.
- Marketing Cookies : Used to deliver relevant advertising to you. These may be set by third parties and are also used to measure the effectiveness of advertising.
3.3.3. Purpose of Using Cookies
We use cookies for the following purposes:
- To ensure the performance and security of the website
- To enhance your site experience
- To improve analytics and marketing activities
3.3.4. How to Manage Cookies
You can control the use of cookies by changing your browser settings. The following options are available:
- Display a warning before cookies are saved
- Accept only specific cookies
- Display a warning before cookies are saved
Please note that disabling cookies may prevent some features of our website from functioning properly.
3.3.5. Third-Party Cookies
Our website may also use cookies from third parties (such as Google Analytics or advertising partners).
These cookies are managed according to the third parties’ privacy policies.
3.3.6. Changes to the Cookie Policy
We may update our cookie policy from time to time due to changes in laws or improvements in services. The latest cookie policy will be published on this page.
3.3.7. Inquiries
If you have any questions regarding our cookie policy, please contact us at the following address:
URL: https://www.amibari.jp/english/contact
4. Purpose and Legal Basis for Using Your Data
4.1. Fulfillment of Contracts
We process your data to fulfill contracts. This also applies to information you disclose to us during pre-contractual communication.
The specific purposes of data processing may vary depending on the product and request, but they may also be used to analyze your needs and identify products or services you are interested in.
4.1.1. Fulfillment of Contractual Relationships
To execute contractual relationships, we need your name, address, phone number, and email address so we can contact you.
4.1.2 Provision of Products and Services
We also need your personal information to determine which products we can provide you with or are authorized to offer, and whether we are permitted to provide those products and services.
Details of the specific purposes for processing your data are outlined in the contractual documents and our general terms and conditions.
4.1.3 Complaint Form
In the event of a complaint, we require the following data regarding your identity to process your request: address, first name, last name, and email.
Providing additional information is optional. If absolutely necessary, your data may be transferred to transportation service providers to process the complaint.
Other than that, your data will not be transferred to third parties.
4.2. Improvement of Services and Provision of Appropriate Products Based on Benefits and Balance
Important: You have the right to object to the use of personal data for this purpose at any time.
4.2.1 To Strengthen and Optimize Customer Relationships
As part of our efforts to improve our relationship with you, we may ask you to participate in customer surveys. Based on the results of these surveys, we can modify our products and services to better meet your needs.
4.2.2. Data Processing and Analysis for Marketing Purposes
Your requests are important to us, and we strive to provide information about products and services that meet your needs.
For this purpose, we leverage insights gained from our business relationship with you and market research. The goal is fundamentally to tailor our product offerings to your preferences.
What exactly do we analyze and process?
- Information about your visits to our website, such as content, time, and preferences.
- Analysis of the results of marketing campaigns to measure their effectiveness and relevance.
- Analysis of potential needs for our products and services.
4.2.3. Security Measures
Cases in which we use your personal information include the following:
- We analyze your data to protect you or your company from fraudulent activities. This may occur if you become a victim of identity theft or if unauthorized third parties access your user account by other means.
- In the event of technical issues, our IT support team works closely with you to improve the reliability of web applications. For this reason, we analyze access logs and actions performed on pages.
- To ensure IT security.
4.2.4. Evidence in the Event of Potential Litigation
We also process your personal data to be able to collect evidence or proof in the event of a legal dispute.
4.3. Your Consent
When you consent to the processing of your personal data for specific purposes, we are permitted to process your data. You have the right to withdraw your consent to us at any time.
The withdrawal of consent does not affect the legality of the processing of data that occurred prior to the withdrawal.
4.3.1. Inquiry Form
When we receive a request for an inquiry, we require the following data regarding your identity to process the request: address, first name, last name, and email.
Providing additional information is optional. If applicable, your data may be transferred to transportation service providers to process your inquiry.
Other than that, your data will not be transferred to third parties.
5. Data Protection within KA
5.1. Data Usage within KA
KA allows access to personal data only to departments that require it to fulfill contractual or legal obligations or to protect legitimate interests.
5.2. Necessity of External Data Usage
We are committed to protecting your personal information and will only transfer information about you when required by law, if you have consented, or to fulfill contractual obligations.
For example, we have a legal obligation to transfer your personal data to the following recipients:
- Public authorities or supervisory bodies, e.g., tax authorities, customs authorities.
- Judicial and law enforcement agencies, such as the police, courts, and prosecution offices.
- Court attorneys, legal clerks, and notaries (for example, in legal disputes).
- Accountants and auditors.
5.2.1. Cooperation with Other Companies to Fulfill Contractual Obligations
To fulfill contractual obligations, we collaborate with:
- Transportation service providers and shipping companies.
- Event organizers and training providers when registered through us for specific trade fairs and events.
- Banks and financial service providers responsible for transactions related to any financial matters.
5.2.2. Our Service Providers
To operate more efficiently, we rely on the services of external service providers, who may receive personal data to achieve specific purposes.
These service providers include IT service providers, printing and communication service providers, debt collection companies, consulting firms, and distribution companies.
5.2.3. Careful Management of Personal Data
We carefully manage your personal data to ensure that our service providers comply with the same data protection standards as we do.
We establish appropriate data processing agreements with service providers that outline the following provisions:
- Third parties may only access the data necessary to perform the assigned tasks.
- Access to your data is only permitted for employees of the service providers who have explicit obligations to comply with data protection laws.
- Service providers must adhere to technical and organizational measures that comply with data security and data protection.
- What happens to the data when the business relationship between the service provider and us ends.
5.2.4. No Sale of Personal Data
Under no circumstances will we sell your personal data to third parties.
5.3. Data Protection within KA
We comply with applicable data protection laws and ensure that your personal data is always adequately protected.
6. Is there an obligation to provide personal data to KA?
In the business relationship between you and KA, we require the following categories of personal data from you:
- All data necessary for the acceptance and execution of the business relationship.
- Data required to comply with contractual obligations.
- Data that is mandated to be collected by law.
Without this data, it would be difficult for us to enter into or fulfill a contract with you.
7. Data Retention Period
In accordance with data protection regulations, we do not retain your personal data beyond the necessary period for each processing purpose.
KA will retain personal information only for the period necessary to achieve the purposes set out in this privacy policy.
Additionally, we will retain and use personal information to the extent necessary for compliance with legal obligations, dispute resolution, and the enforcement of legal contracts and policies.
We strive to minimize the data retention period as much as possible, in line with the purposes, laws, or contracts that allow for it.
KA will manage customer data in accordance with Japan’s Act on the Protection of Personal Information (APPI).
The following are potential grounds for retaining data for a longer period:
Compliance with storage obligations under commercial or tax law.
8. Your Rights
You have certain rights regarding the processing of your personal data. More specific details can be found in the relevant provisions of the GDPR (General Data Protection Regulation), Articles 15 to 21.
8.1. Right of Access and Rectification
You have the right to receive information from us regarding which of your personal data we process.
If this information is incorrect or has become incorrect, you have the right to request that we correct your data, or to complete it if it is incomplete.
If we have transferred your data to third parties, we will notify appropriate third parties with equivalent legal status.
8.2. Right to Erasure
You may request the immediate deletion of personal data in the following situations:
When the personal data is no longer necessary for the purposes for which it was collected.
- If you have withdrawn your consent and there are no other legal grounds for processing your data.
- If you have objected to the processing and there are no legitimate grounds for processing your data.
- If your data has been processed unlawfully.
- If it is necessary to delete personal data to comply with a legal obligation.
Please note that we must verify that there are no legitimate grounds for processing your personal data before deletion.
8.3. Right to Restrict Processing (Right to Block)
You have the right to request that we restrict the processing of your personal data for any of the following reasons:
- If you have disputed the accuracy of your data, you may request a restriction of processing while we verify the accuracy of the data.
- If we are processing your data unlawfully, but you wish to restrict the use of the data instead of requesting deletion.
- If we no longer need your personal data for processing purposes, but you require it to establish, exercise, or defend legal claims.
- If you have objected to processing and we have not yet determined whether your legitimate interests override ours.
8.4. Right to Object
8.4.1. Right to Object on a Case-by-Case Basis
If processing is based on public interest or the balancing of interests, you have the right to lodge a complaint regarding the processing based on grounds relating to your particular situation.
If your objection is recognized, we will not continue processing your personal data unless we can demonstrate legitimate grounds for processing that override your interests, rights, and freedoms, or if your personal data is necessary for the establishment, exercise, or defense of legal claims. The objection does not affect the legality of data processing prior to the objection.
8.4.2. Right to Object to Advertising
If your personal data is used for advertising campaigns, you have the right to object to this processing at any time.
If you lodge an objection, we will not process your personal data for these purposes. The objection does not need to follow a specific format and should preferably be sent to:
Kinki Amibari Mfg. Co., Ltd.
4368 Takayama-cho, Ikoma, Nara, 630-0101, Japan
email: office@seeknit.com
Tel: +81-743-78-1108
You can also make inquiries via the Contact Form.
8.5. Right to Data Portability
You have the right to receive personal data that you have provided to us for processing in a transferable and machine-readable format upon request.
8.5.1. Right to Lodge a Complaint with a Supervisory Authority (GDPR Article 77)
We will respond to your inquiries and complaints as quickly as possible to ensure your rights are adequately protected.
Depending on the frequency of inquiries, it may take us approximately one month to provide further information regarding your concerns.
If the delay exceeds this period, we will inform you promptly of the reason for the delay and discuss future actions with you. In some cases, we may not be able to provide information or may be prohibited from doing so.
We will inform you of the reasons for the delay as far as legally permissible.
If you are still not satisfied with our response or believe that we have violated applicable data protection laws, you have the right to lodge a complaint with both our data protection officer and the relevant supervisory authority.
8.6. Final Provisions
8.6.1. Consent to the Privacy Policy
By using this website or other Seeknit-related sites, online presences, or interactive advertising banners, you are considered to have approved this Privacy Policy and agreed to the general terms of use for this website.
Please regularly visit our website for updates to our Privacy Policy and this general section.
8.6.2. Additional Questions
If you have any questions, please contact our Data Protection Officer at the address below.
Kinki Amibari Mfg. Co., Ltd.
4368 Takayama-cho, Ikoma, Nara, 630-0101, Japan
email: office@seeknit.com
Tel: +81-743-78-1108
You can also make inquiries via the Contact Form.
8.6.3. Version (Date of Issue and Revision)
(October 15, 2024)
